generational diversity ebookThis book lays the foundation for a disciplined approach to generational diversity. This book provides a synthesis of the research and theory about generations that has been written in the last few decades. Then it challenges you to put that information to the “so what?” test. You’ll examine how differences can be applied in organizations – from designing new procedures and systems, to dealing with intergenerational conflict among employees. Finally the last chapter brings the focus back to you and your organization.